ReStore’s Frequently Asked Questions

Every day we receive many calls at Habitat ReStores. Here are some of the most commonly asked questions

  • 1. Can I shop and donate here? Is it open to public?

    Yes! We are open to public and anyone is welcome! You may find more shopping information here

  • 2. What kind of items can I donate to Habitat ReStores?

    Please see the list of items we accept here

  • 3. Can I volunteer at Habitat ReStores?

    Definitely! You may find more volunteer opportunities here

  • 4. What are your donation hours?

    Hours vary by store location, please visit here for more detail

  • 5. Can you pick up my large sized donations such as washers, dryers, refrigerators, and cabinet sets?

    Yes! Please contact us by phone or email, visit here for our contact information

  • 6. What's the return policy?

    Appliances have a 15-day return policy for an in-store credit. All other merchandise has a 30 day return policy

  • 7. What happens if I can't find my original purchase receipt?

    Returns without the original sales receipt

  • 8. How long can ReStores hold my purchases before I pick it up?

    If paid in full, we can hold your merchandise for 3 days before we could charge a small storage fee per day unless other contacted

  • 9. Do the ReStores have an e-newsletter? How do I sign up?

    Yes, we send out bi-weekly e-newsletters with merchandise news, special offers, and more. Sign up now!

  • 10. Where can I see photos of this week's merchandise?

    Please visit our Facebook page and check out our merchandise albums. Like us and stay connected now!

"We build strength, stability, and self-reliance through shelter."

Location & Hours

West Bend ReStore

508 N. Main St.
West Bend, WI 53090
Store Hours:
  • Sunday: Closed
  • Monday - Friday: 9AM - 6PM
  • Saturday: 9AM - 4PM

Beaver Dam ReStore

1022 Madison St.
Beaver Dam, WI 53916
Store Hours:
  • Sunday - Monday: Closed
  • Tuesday - Friday: 9AM - 6PM
  • Saturday: 9AM - 4PM

Germantown ReStore

W188 N10707 Maple Rd.
Germantown, WI 53022
Store Hours:
  • Sunday: Closed
  • Monday - Friday: 9AM - 6PM
  • Saturday: 9AM - 4PM